Business Development / Sales Executive

OpenCape Corporation is a 501(c)(3) nonprofit technology organization headquartered in Barnstable Village at the Barnstable County Complex. OpenCape owns and operates a cutting-edge, 100% fiber optic network designed to serve local governments, businesses, and residents across a region extending from Providence, RI, through Southeastern MA, across the Cape & Islands, and up to Boston.
We are currently seeking a Business Development/Sales Executive to join our growing team. This hybrid role is a key part of OpenCape’s success, with a primary focus on sourcing new business within an assigned territory. The Business Development/Sales Executive will play a critical role in expanding our client base while delivering outstanding service to both new and existing customers.
Job Functions & Responsibilities

• Proactively identify, prospect, and cultivate new client relationships throughout Southeastern MA and into Providence, RI, with a focus on key areas such as Fall River, New Bedford, Brockton, and Providence, while excluding the Plymouth and Wareham regions.
• Drive sales revenue by promoting and selling fiber optic products and services to both new and existing customers, including corporate clients, municipalities, federal agencies, educational institutions, and small businesses.
• Analyze customers’ strategic needs to identify how OpenCape’s fiber solutions and services can effectively address their challenges, support their goals, and enhance overall business or organizational performance.
• Collaborate with the Network and Executive teams to develop and refine quote details.
• Leverage social media platforms and the company website to engage with and reach current and potential customers.
• Create and execute a strategic sales plan for assigned accounts, including proactive follow-up to accelerate contract signings, ensure customer satisfaction, identify opportunities for add-on services, and manage contract renewals.
• Monitor, analyze, and report on sales activities and performance using Salesforce.
• Contribute to the development and delivery of sales presentations for events and community organizations.
• Stay informed on industry trends, emerging technologies, and the competitive landscape to strategically position the company in the market.
• Represent the company at community meetings and events, providing support and presentations as needed.
• Navigate and manage long sales cycles involving multiple touchpoints, technical coordination, and organizational approvals, including engineering and infrastructure build-outs.

• Bachelor’s degree or equivalent combination of education and experience.
• Preferred: 5+ years of sales experience in telecommunications or a related industry.
• Demonstrate a strong, intuitive grasp of fiber optic broadband network services and related technical terminology, or a willingness to learn.
• Proven track record of meeting or exceeding sales targets.
• Skilled in delivering presentations to groups.

• Strong and persuasive negotiation skills.
• In-depth knowledge of account management and strategic selling processes.
• Proactive problem-solving abilities, leadership qualities, and excellent interpersonal skills.
• Self-motivated and able to work independently while contributing effectively as part of a team.
• Proficient in Microsoft Office Suite, Salesforce, and various technology tools.
• Preferred: Solid understanding of value propositions and products/services including Ethernet, IP transport, Dark Fiber, and DWDM.
• Residency in Southeastern MA is preferred. Must be available to travel to Barnstable for in-person meetings on Tuesdays.
• Comfortable with initiating contact and building relationships with new clients.